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1. Order Processing:
- Orders are typically processed within 24 hours.
- You'll receive an email confirmation with your order details upon placing your order.

2. Shipping Methods:
- We offer various shipping options, including standard and expedited shipping.
- Delivery times vary based on the selected shipping method and your location, but normaly it takes from 3-12 days for your order to be delivered.

3. Shipping Fees:
- Shipping fees are calculated based on the selected shipping method and your delivery address.
- Free shipping promotions may apply to qualifying orders as specified.

4. Tracking Information:
- Once your order has shipped, you'll receive a shipping confirmation email with tracking information.
- Visit the "Track my order" page on our website to monitor your shipment status.

5. International Shipping:
- Customs duties and taxes may apply to international orders.
- International delivery times may vary, and delays may occur due to customs processing.

6. Contact Us:
- If you have any questions or concerns, please contact us at Sales@kufeyeh.com.

Thank you for choosing Kufeyeh.com.

*Please refer to Shipping Policy page for more detailed info.

Thank you for shopping at Kufeyeh.com. We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. This Return Policy outlines the terms and conditions for returning items purchased from our online store.

Eligibility for Returns:

Defective or Damaged Products: Contact our customer service team within 3 days of receiving the item for instructions on returning the product or arranging a replacement.

Change of Mind: Returns for a refund or exchange are accepted within 3 days of the original purchase date if the item is unused, in its original packaging, and in the same condition as when you received it.

Return Process:

Contact Us: Initiate a return by contacting our customer service team at Sales@kufeyeh.com with your order number, reason for return, and relevant details.

Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions for returning the item.

Packaging: Securely package the item to prevent damage during return shipping, including the original packing slip or a copy of your order confirmation.

Return Address: Ship the return to the address provided by our customer service team along with the RA number, using a trackable shipping service.

Refund Process:

Inspection: Upon receiving the returned item, our team will inspect it to ensure it meets eligibility criteria.

Refund or Exchange: Approved returns will be processed for a refund to the original payment method or exchanged, based on your preference.

Processing Time: Please allow up to 35 business days for the refund to be processed, depending on your payment method and financial institution.

Non-Returnable Items:

Certain items, including those less than $10 in value, are non-returnable. Contact us for compensation alternatives. Any exceptions will be noted in the product description.

Contact Us:

If you have any questions or concerns about our Return Policy, please contact us at Sales@kufeyeh.com.

By making a purchase on our website, you acknowledge that you have read and agree to this Return Policy.

*Please refer to Return Policy page for more detailed info.

General Disclaimer:

• We reserve the right to modify or discontinue any product or service without prior notice.
• Prices, availability, and specifications are subject to change without notice.
• We do our best to ensure that product descriptions, images, and other information provided are accurate; however, we cannot guarantee their completeness or accuracy.
• The colors of products may vary slightly due to photographic lighting sources or your monitor settings.
• We are not liable for any errors or inaccuracies in the content provided on our website.
• By using our website and purchasing products, you agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of the site or products purchased.

Cancellation: When purchasing items from our website, payment does not obligate you to the item in any way. You have the right to cancel your order for any reason at any time.

Country of Manufacture: Our products may be manufactured in various countries, and associations with certain countries in names or designs do not necessarily indicate the country of origin of production.

Cultural Sensitivity: While we do not sell adult products, we do not assume responsibility for items that individuals may find culturally inappropriate. Our selection may include items that are not deemed inappropriate in our culture but may be perceived differently in others.

Third-Party Suppliers: Products available on our store may be supplied by us or by third-party suppliers. In cases where we act as an intermediary, purchasing items from suppliers and selling them to you for a Profit that covers our expenses, as we strive to ensure the items are in good condition and can be returned or compensated if necessary.

Product Quality: Our products are not guaranteed to be of high quality. While we endeavor to provide value for money by sourcing high-quality products, some items may have lower quality. We aim to list only high-quality products, but lower-quality items may also be available.

If you have any questions or concerns regarding our disclaimer, please feel free to contact us through sales@kufeyeh.com.